Your account
Delete your CNC Mate account
You can delete your account and personal data at any time. It takes a minute in the app, or you can ask us by email.
Fastest · in the app
Delete it yourself
- Open CNC Mate and sign in.
- Go to More, then tap Delete my account.
- Read what happens, type DELETE and confirm.
If money is still in your wallet, on hold for a booking, or on its way to you, the app asks you to finish that first, so nothing is lost.
Without the app · by email
Ask us to delete it
Email cncsupport@zyvarah.com from any address. We send a code to your registered mobile number to confirm it is you, then delete the account within 7 days.
Subject: Delete my account Please delete my CNC Mate account. Registered mobile number: +91 ___________ I am a: factory / technician
What happens to your data
Deleted
- Name and phone number
- ID documents and photos
- Bank accounts and UPI
- Factory unit addresses and your calendar
- Notification settings. You are signed out on every phone.
Kept for 8 years, by law
- Receipts and GST invoices
- Payment and payout records
Indian tax law requires these records. They no longer show your phone number.
You can sign up again later with the same phone number as a new account. Questions? Contact us.