Your account

Delete your CNC Mate account

You can delete your account and personal data at any time. It takes a minute in the app, or you can ask us by email.

Fastest · in the app

Delete it yourself

  1. Open CNC Mate and sign in.
  2. Go to More, then tap Delete my account.
  3. Read what happens, type DELETE and confirm.

If money is still in your wallet, on hold for a booking, or on its way to you, the app asks you to finish that first, so nothing is lost.

Without the app · by email

Ask us to delete it

Email cncsupport@zyvarah.com from any address. We send a code to your registered mobile number to confirm it is you, then delete the account within 7 days.

Subject: Delete my account

Please delete my CNC Mate account.
Registered mobile number: +91 ___________
I am a: factory / technician

What happens to your data

Deleted
  • Name and phone number
  • ID documents and photos
  • Bank accounts and UPI
  • Factory unit addresses and your calendar
  • Notification settings. You are signed out on every phone.
Kept for 8 years, by law
  • Receipts and GST invoices
  • Payment and payout records

Indian tax law requires these records. They no longer show your phone number.

You can sign up again later with the same phone number as a new account. Questions? Contact us.