Complaints

Grievance officer

If our support team has not solved your problem, or your complaint is about your personal data or something you saw on CNC Mate, write to our grievance officer.

Grievance officer: Grievance Officer, CNC Mate
Email: cncsupport@zyvarah.com, with the subject “Grievance”
Phone: +91 75980 06700 · Monday to Saturday, 10 am to 6 pm
Operator: M.Y. Engineering (Prop. Udhayakumar), 54/20, Krishnammanaikar Layout, N G R Colony, Uppilipalayam P.O, Coimbatore, Tamil Nadu 641015 · GSTIN 33ABUPU7218D1ZC
Handled by: Zyvarah Informatics, the support partner of CNC Mate

What happens next

24 hoursWe confirm we have received your complaint.
72 hoursUnlawful content you report is dealt with.
15 daysYour complaint is resolved, and we tell you the outcome.

In your email

Please include

Your name and the mobile number on your account
The booking number, if it is about a booking
What happened, and any earlier support conversation
What you would like us to do

If you are still not satisfied

Next steps

For complaints about your personal data, you can approach the Data Protection Board of India. You can also use any other remedy available to you under Indian law.

For everyday questions, the quickest way is our support team.